GROW YOUR BUSINESS

With our Custom Call Center Services

About Us

Balboa Digital Provides Custom Contact Programs

Balboa Digital provides custom contact programs.  Our friendly, professional team manages inbound and outbound calls for clients 365 days a year.  Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school.

Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses white-listed client-branded phone numbers, ensuring higher contact and engagement rates.  Talk to us about your opportunity.

We Operate in Your World

We support many industries, including:

Clinical Research

We provide inbound and outbound calls for clinical trial clients, screen individuals interested in joining clinical trials, and follow-up calls for current participants.

Legal

We handle inbound and outbound calls for Legal marketing services, taking calls from individuals seeking an attorney in their area, and providing qualification and warm transfer to the legal office as needed.

Personal Finance

We support debt settlement clients by contacting and qualifying individuals interested in improving their financial situation through debt settlement, credit counseling, or credit repair services.

Education

We contact, qualify, and warmly transfer individuals interested in continuing education with our education services clients.

Mortgage

We help mortgage clients, lenders, and marketing partners, by contacting and qualifying individuals who have expressed interest in securing a loan.

Automotive

We support automotive marketing clients by reaching customers interested in purchasing a vehicle and connecting them with a local dealer. Also, providing follow-up to car buyers to ensure satisfaction with their experience.

Insurance

We assist our insurance clients by contacting and qualifying individuals who have expressed an interest in their services.

Why Choose Balboa

Friendly, professional team members to support your brand

White-listed, branded outbound numbers for higher contact and engagement

Lightning-fast “speed to lead” for real time response

Scalable, flexible staffing - use only what you need

Online reporting and access to call recordings

Simple, fast integration

What Our Clients Say

{We've used Balboa Digital as an extension of our team since 2013. They partnered with us to develop an outbound calling process that confirms interest in a Penn Foster program before transferring a prospective student to the Admissions team. The result is a better overall experience with less time leaving voicemails and more time helping students.”{
Mark Slayton
Penn Foster
{We've worked with Balboa Digital since 2012. They are consistent, responsive, and provide analytics that help us continue to improve.{
Chris Braun
Nolo
{Balboa Digital serves as an extension to our Sales and Marketing departments. They enhance our client contact strategy through outbound calling programs and allow us to maintain our client responsiveness during peak volume intervals.{
Joe Kotula
ClearOne Advantage
{Balboa Digital is always highly responsive and reliable. Their tech team quickly works through any requests to support our mutual goals{
Andy Northcutt
Legal Brand Marketing
Top 5 Misconceptions of International Call Centers

Top 5 Misconceptions of International Call Centers

International call centers have misconceptions that are far from the truth. Here are the top 5 misconceptions and how to avoid them with great tips from a leading international call center company.

Learn More!

Contact us to learn more about Balboa Digital's call center solutions.

Free Consultation!

Call us at (888) 883-8160

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